Returns & Exchanges
At Staghead Designs, we want you to cherish your handcrafted jewelry for a lifetime, which is why we offer a 30-day window for returns and exchanges on most of our signature pieces. Please note that custom-designed rings and items with personalized engravings are final sale and cannot be returned.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the item you wish to return or exchange.
Prepare Your Package
Carefully place the jewelry in its original presentation box and secure it within a padded shipping mailer to prevent damage during transit.
Ship to Our Studio
Affix the prepaid shipping label provided by our team and drop the package off at any authorized carrier location.
Inspection and Refund
Once our artisans inspect the item for quality assurance, we will process your refund or ship your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing